Terms of Sales

Article 1 - General

The present General Terms and Conditions of SlamNation define the rights and obligations of the parties in connection with the sale of products by SlamNation to customers of the SlamNation Site.
The Member declares to have read and accepted the rights and obligations relating thereto.

Any order made on the services is governed by these conditions.

Article 2 - Terms of order and price

You can order via https://www.slamnationstore.com

The customer guarantees that he is fully entitled to use his credit card or his PayPal account for the payment of his order.
By clicking on the "Order" button during the ordering process, and having checked the contents of the order in its "Basket", the customer declares to accept these Terms and Conditions.

After having confirmed the contents of his order, the customer will validate it definitively by the payment. The order will be final only from the payment of the corresponding price. SlamNation will confirm the order and send it by email.
The price indicated for each product is TTC (all taxes included) and the expenses of shipping will be indicated before the final validation of the order.

Article 3 - Availability of products

Our items are delivered within 3 to 9 days for deliveries in Europe.

You have the opportunity to pre-order for products that are no longer in stock, which does not commit us to anything, you will be notified by Email as soon as this product will be available again.

Article 4 - Right of withdrawal

If you are not completely satisfied with the purchased product (s), you have 15 days from the date of receipt of your package to cancel your order and return it to us. It goes without saying that any item worn will not be refunded. Any complaint made after this time will be rejected without possibility of appeal.

For this you must imperatively:

- Inform us of your decision by contacting customer service contact@slamnation.com the day of receipt of the package.

- Return at your expense new items in the original packaging, intact, together with any accessories to the following address:

Slam Nation
23 Quai Voltaire 75007 Paris

The refund of the article will be done within 15 days.

Article 5 - Payment

Payment for purchases can be made using a credit card via Stripe or PayPal. Payment cards accepted to date are: CB, Visa, MasterCard. The order will be considered effective after confirmation of the agreement of the bank payment centers.

The entire payment phase is made between you and Stripe or Paypal. During the payment phase by credit card, you temporarily leave our site.

This is the guarantee that SlamNation will never know your card number, and that the payment agency will not know anything about the details of your purchases since only the total amount and the order number are transmitted to it.

Payment can also be made by means of a bank transfer, in this case your order will be reserved three days to allow you to send us the transfer. You will receive by email the details of our bank (RIB), once the provisions on our account your order will be confirmed.

Article 6 - Delivery

Orders are prepared upon receipt of the payment and are delivered to the address indicated by the customer.

In case of absence during the presentation of your package, a notice will allow you to go and pick up at the counter of the Post Office or a relay point.

The shipping costs are applied according to your place of residence and the weight of your articles.

The quality of the packaging makes it very unlikely the deterioration of a package. If this is the case, you can refuse it: the Post Office will return the damaged parcel and we will send you a new identical parcel.

When shipping an order, SlamNation warns that an original invoice including delivery charges and VAT is available online on the Website under "My Account".

In case of late delivery, the customer can contact SlamNation customer service by writing to contact@slamnation.com

Article 7 - Guarantees

Legal guarantee in FRANCE (1641 and following of the civil code)

7.1 SlamNation undertakes either to refund the customer the price of the product, or to exchange the product of the customer by a product depending on available stocks, or to exchange a product with a product of quality and equivalent price depending on inventory available in case of delivery of a non-compliant product (article 4 above) and in case of delivery of a product revealing a hidden defect.

For any request of this type, the customer must contact the Customer Service by email to contact@slamnation.com

These provisions are not exclusive of the right of withdrawal defined in Article 4 above.

7.2 - For all our products made to measure, the right of retractation can not apply, in accordance with the provisions of the article L 121-20 of the Code of the Consumption as modified by the ordinance n ° 2001-741 of the 23 August 2001 which stipulates that the withdrawal period is seven (7) days, and the withdrawal is in particular excluded (Article 121-20.2 3rd paragraph) for contracts for the supply of goods clearly personalized or made according to the specifications of the consumer, in particular for tailor-made and non-standard measurement items. Thus, no withdrawal period will be granted for tailor-made items (specific sizes, etc.), all non-standard items and items with specific additions or modifications.

Article L211-4 French Consumer Code

The seller is obliged to deliver a good in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to it by the contract or has been carried out under its responsibility.

Note: Order 2005-136 2005-02-17 ss. 5: The provisions of this order apply to contracts concluded after its entry into force.

Article L211-5 Consumer Code To be in conformity with the contract, the property must:

1 ° - To be fit for the usual use of a similar good and, where appropriate:

• correspond to the description given by the seller and possess the qualities that he has presented to the buyer in the form of a sample or a model

• present the qualities that a buyer may legitimately expect taking into account public statements made by the seller, the producer or his representative, in particular in advertising or labeling

2 ° - Or have the characteristics defined by mutual agreement by the parties or be suitable for any special purpose sought by the buyer, made known to the seller and that the latter has accepted.

Note: Order 2005-136 2005-02-17 ss. 5: The provisions of this order apply to contracts concluded after its entry into force.

Article L211-12 Consumer Code

The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

Article 1641 French Civil Code

The seller is bound by the guarantee by reason of the hidden defects of the thing sold which render it unsuitable for the use for which it is intended, or which diminish the use so much, that the buyer would not have acquired it, or not would have given a lower price, had he known them.

Article 1648 paragraph 1 Civil Code

The action resulting from the latent defects must be brought by the purchaser within two years from the discovery of the defect.

Article 8 - Modification of the general conditions of sale

SlamNation reserves the right to modify these General Conditions of Sale.

Article 9 - Personal data

SlamNation collects only the data necessary for the correct processing of sales orders.

All this information is not transferred to third parties:

- The information you give when filling out different forms (subscription to the newsletter, registration of your online purchase, placing an order, making contact).

- Information about your equipment (IP address, operating system, your browser type ...).

All the data collected allows us to offer you special offers and to keep you informed of changes and improvements to our offers and services.

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose personal data concerning you. If you wish that your details are not exploited elsewhere, it is necessary to let us know by mail (or e-mail) by indicating your name, first name, email and full address.

Article 10. Miscellaneous

In the event that any of the terms of the General Conditions of Sale would be considered illegal or unenforceable by a court decision the other provisions will remain in force.

Pursuant to Articles 1316 et seq. Of the Civil Code and, where applicable, Article L.110-3 of the French Commercial Code, the information provided by the Website is valid between the parties.

Article 11. Law - Litigation

These General Terms and Conditions of Sale in French will be executed and interpreted in accordance with French law.

In case of dispute, the customer will first contact SlamNation for an amicable solution.

Otherwise, the French courts will be competent.


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